Delete in the app
- Open Pathway Ahead and go to the Me tab.
- Tap Settings & privacy.
- Tap Delete my account and confirm.
Want a copy first? Tap Download my data on the same screen.
Parents
A parent who approved a 13- to 15-year-old's account can withdraw approval from the parent view in the app or from the link in the approval email. That deletes the student's account and everything in it. A parent deleting their own parent account unlinks them from the plan; the student's account stays.
Can't get into the app?
Email us from the address on the account with the subject "Delete my account." We confirm the request comes from you or your parent, then delete the account.
- Colosimo Ventures LLC
4505 Kenny Road #1041
Columbus, OH 43220
United States
We answer privacy requests within 45 days, and usually much sooner.
What happens
- Your account, profile, answers, plan, saved careers, schools, scholarships and deadlines are removed from our live systems right away.
- Copies in our backups are gone within 30 days.
- We keep a dated record that a parent approved, declined or withdrew (without names, emails, answers or plans) for 3 years, and purchase records as long as tax rules require (up to 7 years).
Subscriptions
Deleting your account doesn't cancel a subscription. Cancel it in your iPhone's Settings → your name → Subscriptions first.
Details are in section 7 of the Privacy Policy.