Contact support
Email us with your question. Include your device and what you were doing when the problem happened.
- Colosimo Ventures LLC
4505 Kenny Road #1041
Columbus, OH 43220
United States
We reply within two business days.
Common questions
Do I need an account?
No. You can read, highlight, take notes and keep a prayer list without one, and it all stays on your phone. An account backs up your notes, highlights, prayers and reading progress and syncs them across your devices.
Which Bible translations are included?
The Berean Standard Bible, the King James Version and the World English Bible. All three are in the public domain, so you're free to copy and share them.
How does "Ask about this passage" work?
Your question and the passage are sent to our AI provider to write an answer. Every verse the answer cites is checked against the Bible in the app. AI can be wrong, so weigh answers against Scripture. Read About the AI study help.
What's free and what's Premium?
Reading, all translations, highlights, notes (up to 50), prayers, reading plans and the Verse of the Day are always free. Free accounts get 3 passage questions a week and 2 Companion conversations to try. Premium adds verse widgets and generous fair-use limits.
Why can't I use the Companion?
The Companion is for people 17 and older, and you confirm your age before using it.
How do I cancel a subscription?
- On your iPhone, open Settings and tap your name.
- Tap Subscriptions, then New Mercies.
- Tap Cancel Subscription. Do it at least 24 hours before the renewal date.
You keep access until the end of the period you paid for. Deleting the app or your account does not cancel a subscription.
How do I get a refund?
Purchases go through Apple, so Apple handles refunds. Request one at reportaproblem.apple.com. We can't refund App Store purchases ourselves.
I paid but don't have access. What do I do?
Sign in with the same account you used before, then use Restore purchases in Settings → Premium. Make sure your iPhone is signed in to the same Apple ID that made the purchase. Still stuck? Email us and include the email on your account.
How do I export or delete my data?
Go to Settings → Account. Choose Export my data or Delete my account. More on the Delete account page.
Is there an audio Bible?
Not yet. Your iPhone's VoiceOver or Spoken Content feature can read any chapter aloud in the meantime.
If you or someone else may be in danger, call or text 988 (Suicide & Crisis Lifeline) or call 911. The app can show crisis resources, but it can't contact anyone for you.